Customer Survey

Company Name:

What product did you purchase from DRM Diversafab?
Centri Air Precleaner
Custom Fabrication
Exhibit Product

How did you find out about DRM Diversafab?
Internet
Magazine
Phone Book
Word of mouth
Other – Please Specify

How long has your company been a customer of DRM Diversafab?
Less than 1 year
1-5 years
6-10 years
10+ years

On a scale of 1 to 5 where 5 represents “Extremely Satisfied” and 1 represents “Extremely Dissatisfied,”
how would you rate your overall level of satisfaction with DRM Diversafab?

1
2
3
4
5

To the above question why do you say that? What specifically are you satisfied
or dissatisfied with DRM Diversafab? Enter Response Below…

Would you recommend DRM Diversafab to another company?
Yes
No

If no, please explain why…

Would you purchase products from DRM Diversafab in the future?
Yes
No

If no, please explain why…

Please rate your level of agreement with the following statements (1-10 scale with 10 being
completely agree, 5 being neutral, and 1 being completely disagree):

  I believe DRM Diversafab is committed to quality:
  Over the past year, my loyalty to DRM Diversafab has grown stronger:

Was your product shipped by the date discussed with you by the person
confirming your order, or by your order acknowledgement?

Yes
No

In what areas would you like to see DRM Diversafab improve?

If you have any other comments, questions, or suggestions please enter them in the box below…

 

CONEXPO-CON/AGG




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